Will it sound like a robot to my best customer?

No, because you read it first. It is written to match how you already talk to people, and it sits waiting until you approve it. Change a word or rewrite the whole thing — nothing goes out that you have not seen.

Is my mail training your AI?

No. Your messages are not used to train anyone's AI — not ours, and not the company whose model reads them for you. They are read to write your reply and kept so you can go back and find them. Nothing else.

What if the sums on a receipt are wrong?

You get told. If the VAT on a receipt does not add up against the total, it is flagged in red and left exactly as it was printed. Nothing is quietly adjusted to make the books look tidy, because a receipt that does not add up is something you need to know about.

Does this file my VAT return?

No, and be wary of anything that says it does. You get your purchase records kept properly, with the figures and the VAT against each one, ready to hand to your accountant or to the software you file through. The filing stays with you.

The end of Sunday night admin.

Forward an email, a photo of a receipt, or an invoice nobody has paid. The reply comes back written in your words, the VAT is already split out, the customer who owes you gets chased — and none of it goes anywhere until you press approve.

Read a reply it wrote

Free for 7 days. Every plan is free for the first seven days, and your card is not charged until they are up.

You approve every reply
Figures that don't add up get flagged, never quietly corrected
Your words, not a template

What do you do? Pick the nearest one and the example changes.

Forwarded at 21:47

janet.whitfield@gmail.com

Boiler making a banging noise

Hi, the boiler has started making a loud banging noise when the heating comes on, and the radiators upstairs are barely warm. Is this something you could look at this week? I'm in most days after 2pm. Thanks, Janet

Drafted, waiting for you

janet.whitfield@gmail.com

Re: Boiler making a banging noise

Approve & sendEdit firstNothing is sent until someone presses that button.

Where the evenings go

You didn't go self-employed to do paperwork at nine at night.

The work finishes and the second shift starts. Receipts in the van, quotes half-written, three people waiting on an answer you meant to send on Tuesday.

Your inbox, right now8+

Janet WhitfieldBoiler making a banging noise2d
Travis PerkinsYour receipt — order 882132d
Mrs OkaforRe: Re: quote for the loft?3d
Halifax BusinessStatement ready4d
Dan (site)Invoice 4471 still not paid5d
Sarah BrennanCan you come Thursday instead6d
ScrewfixVAT receipt for collection8d
Unknown numberMissed call — voicemail9d

The same day, handled2

Janet WhitfieldThursday afternoon confirmedReply ready
Dan (site)Invoice 4471 — chase writtenReply ready

Everything else was read, answered and filed. These two want your eyes.

How it goes

Three steps, and two of them are yours.

Forward and forget.

Send it to your own address and put your phone down. An email, a photo of a receipt, a text — whatever landed on you.

It gets read, properly.

The VAT comes off the receipt, the expense is filed under the right heading for your return, and a polite reply is written in your words.

Travis Perkins · 14 Nov

Net: £186.40
VAT at 20%: £37.28
Total: £223.68
Filed under: Materials

Adds up

You hold the keys.

Nothing sends, files, or charges until you press approve. Change a word, change the lot, or leave it — it waits for you.

Approve & send

Before you decide

Have a look at it working.

Nobody hands over their customers on the strength of a sales page. Three things you can watch instead, and none of them ask you for anything.

A receipt, read

Watch one of your crumpled merchant's receipts turn into a supplier, a date, a VAT figure and a heading to file it under.

Watch it

The phone, answered

A boiler leaking at ten past seven, and what the caller hears when nobody in your business is free to pick up.

Listen in

What your own hours cost

Put your hourly rate in and see what a week of paperwork is worth in a year. It is usually more than people expect.

Do the sums

Or start with what you doplumbers electricians roofers joiners physiotherapists dog groomers

The bit you're wondering about

You're right to be suspicious.

Every one of these is the reason someone decided against it, so here are the answers before you have to ask.

Will it sound like a robot to my best customer?: No, because you read it first. It is written to match how you already talk to people, and it sits waiting until you approve it. Change a word or rewrite the whole thing — nothing goes out that you have not seen.
Is my mail training your AI?: No. Your messages are not used to train anyone's AI — not ours, and not the company whose model reads them for you. They are read to write your reply and kept so you can go back and find them. Nothing else.
What if the sums on a receipt are wrong?: You get told. If the VAT on a receipt does not add up against the total, it is flagged in red and left exactly as it was printed. Nothing is quietly adjusted to make the books look tidy, because a receipt that does not add up is something you need to know about.
Does this file my VAT return?: No, and be wary of anything that says it does. You get your purchase records kept properly, with the figures and the VAT against each one, ready to hand to your accountant or to the software you file through. The filing stays with you.

What it costs

You don't work weekends. So don't pay for them.

Free for 7 daysWhichever you pick, your first seven days cost nothing.

Priced by the working day, because that is when the work lands on you.

You are charged for five days. It works all seven.

Half of what you get arrives when you are not working, and those are the ones that go unanswered. Anything landing on a Saturday, a Sunday or Christmas Day is read, sorted and drafted while it is still fresh — so your Monday starts with it done rather than with a pile.

You still only pay for Monday to Friday.

Weekly or monthly

Pay the way your money comes in.

Paid on a Friday? Pay on a Friday. If you'd sooner it went out once a month alongside the van and the phone, pay monthly instead and it comes to a little less over the year. You can move between the two from your account whenever it suits you.

Pay weeklyPay monthly

Core Admin

One pair of hands, and a pile of receipts.

£5a day, Monday to Friday

You pay £25 a week.

That's the price. Nothing is added on top, however much lands in your inbox.

Your inbox read and sorted
VAT read off every receipt
Expenses filed under the right heading
Mileage logged as you go
Deadlines kept where you can see them

Reclaim your evenings

7 days free — Stop inside the week and you pay nothing at all.

Most people start here

Growth Ops

Busy enough that being owed money hurts.

£10a day, Monday to Friday

You pay £50 a week.

That's the price. Nothing is added on top, however much lands in your inbox.

Everything in Core Admin, and:

Invoices chased until they're paid
The polite no, written for you
Happy customers asked for a review
An angry message answered calmly

Reclaim your evenings

7 days free — Stop inside the week and you pay nothing at all.

Full Operations

You have a team, a phone that never stops, and nobody free to answer it.

£18a day, Monday to Friday

You pay £90 a week.

That's the price. Nothing is added on top, however much lands in your inbox.

Everything in Growth Ops, and:

Your phone answered, day or night
WhatsApp handled with everything else
A photo turned into a quote
Suppliers caught putting their prices up

Reclaim your evenings

7 days free — Stop inside the week and you pay nothing at all.

Enterprise

More than one pair of hands, and you need to see all of it.

Priced for youonce we know what you need

No two teams work the same way, so a list price here would only be a guess at yours.

Everything in the three plans, for every engineer
One place to see what the whole team has coming in
Set up around how your jobs actually get allocated
Somebody who knows your account and picks up the phone

Tell us about your team

Get your evening back, starting this week.

You'll have an address of your own to forward to, and nothing to set up at your end.

Or just ring us:01603 339222