Do I have to install anything?
No. You forward from the email and the phone you already use. There is nothing to download, no login and no password to lose.
Will the replies sound like me?
That is what the setup call is for. For the first week every reply is read before it goes out, and anything that does not sound like you gets fixed at the source, so it stays fixed.
What if something gets answered wrongly?
A price, a date in your diary, a payment problem and an unhappy customer always wait for you. Everything else is answered only from what you said in setup. If a question has no answer you have given, you get asked rather than guessed at.
Who sees my customers' details?
Only the people handling your work. Nothing is sold, nothing is shared, and you can have the lot deleted whenever you ask. You will get that in writing before you start.
What if I forget to forward something?
Then it does not get handled - forwarding is the one thing that stays with you. Most people set a rule in their mail so the common ones go across on their own, and that takes about a minute to do together on the call.
Can I cancel?
Any time, from any message, and your next payment does not happen. There is no contract and no notice period to serve.
I am not a trade - is this still for me?
If you get enquiries, take bookings and collect receipts, yes. Salons, cleaners, gardeners, therapists, photographers, small agencies and one-person consultancies all fit.